Sales Policy for Lilobeboclothes

Effective Date: January 9, 2025

At Lilobeboclothes, we strive to provide our customers with high-quality baby clothing and exceptional service. This Sales Policy outlines the terms and conditions governing the sale of our products on our website. By making a purchase from Lilobeboclothes, you agree to the terms set forth in this policy. Please read this policy carefully before completing your order.

For any inquiries regarding our sales policy, feel free to contact us:

1. Product Availability

We make every effort to ensure that the products available on our website are in stock and ready for shipment. However, availability is subject to change, and we cannot guarantee the availability of any specific product at the time of your purchase. If an item you have ordered becomes out of stock, we will notify you promptly and provide options, including:

  • A full refund for the out-of-stock item
  • An exchange for a similar item, if available
  • A backorder for the item, if we expect it to restock soon

2. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. dollars (USD) and are subject to change without notice. We strive to ensure accurate pricing; however, we reserve the right to correct any errors in pricing that may occur. If a pricing error is discovered after an order has been placed, we will notify you and provide the option to accept the corrected price or cancel the order for a full refund.

  • Sales Tax: Sales tax will be applied to orders based on your shipping address, in accordance with applicable state and local tax laws. The sales tax will be calculated during the checkout process and will be included in the final order total.

  • Payment Methods: We accept a variety of payment methods, including:

    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Apple Pay
    • Google Pay
    • Any other payment methods accepted on our website at the time of purchase

  • Order Confirmation: Once your payment has been successfully processed, you will receive an order confirmation email with a summary of your purchase and an estimated delivery date. Please review the details of your order carefully to ensure all information is correct.

3. Order Processing and Shipping

  • Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may take additional time to process.

  • Shipping Methods: We offer a range of shipping options for domestic and international customers. Shipping times may vary depending on your location and the shipping method selected during checkout. Standard shipping typically takes 3-7 business days for domestic orders.

  • Shipping Fees: Shipping fees are calculated based on the weight of the order, shipping destination, and the shipping method chosen. Shipping fees will be displayed at checkout before you confirm your order.

  • Order Tracking: Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to monitor the status of your shipment through the carrier’s website.

4. Order Cancellations

Once an order is placed and payment is processed, we begin preparing it for shipment. However, if you wish to cancel your order, please contact us immediately. If your order has not yet been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you may need to initiate a return once the item is received.

5. Returns and Exchanges

If you are not completely satisfied with your purchase, we accept returns and exchanges in accordance with our Refund and Return Policy. Please note the following:

  • Return Timeframe: Returns must be initiated within 30 days of the delivery date.
  • Condition: Returned items must be unused, unwashed, and in their original packaging with tags attached.
  • Exclusions: Certain items are non-returnable or non-exchangeable, such as sale or clearance items, customized products, and intimate apparel.

Please refer to our Refund and Return Policy for more details.

6. Promotions and Discounts

  • Promotions: From time to time, we may offer discounts, special promotions, or seasonal sales. These offers may be subject to certain terms and conditions, including expiry dates, product exclusions, and minimum purchase requirements.
  • Discount Codes: Discount codes and promotions must be applied at checkout. Only one discount code can be used per order, unless otherwise specified. Discounts cannot be applied retroactively to orders placed before the promotion started.

7. Product Warranty

While we strive to provide only the highest quality products, we offer a limited warranty on certain products. If you experience any defects or issues with the product you purchased, please contact us within 30 days of receiving the product, and we will either replace the item or offer a refund, depending on the situation.

8. Customer Responsibility

As a customer, it is your responsibility to ensure that the information provided during the order process is accurate and complete. This includes your shipping and billing address, contact information, and payment details. Lilobeboclothes is not responsible for delays, non-delivery, or any other issues caused by inaccurate information provided during checkout.

9. Limitation of Liability

Lilobeboclothes is not responsible for any indirect, incidental, special, or consequential damages arising from the use of our products, including but not limited to lost profits, loss of business, or personal injury. Our liability is limited to the total amount paid for the specific product or service in question.

10. Changes to Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about any updates.

Thank you for choosing Lilobeboclothes. We are dedicated to providing you with the best products and customer service. If you have any questions or concerns regarding our Sales Policy, please do not hesitate to contact us.

This Sales Policy was last updated on January 9, 2025.